These bite size training sessions will enable frontline staff in the public, private and charity sector to support and empower their service users, clients and customers.
This training is ideal for:
- anyone delivering services or supporting residents, staff and/ or students in the borough of Kingston upon Thames
- staff in statutory services who are engaging with customers frequently e.g. housing support workers, library staff, children centre staff
- staff and volunteers from voluntary and community sector organisations who engage with community members e.g. advice services staff, family and children's groups, crisis support services, older people support
- staff delivering health services
If you have an idea for a session you would like us to arrange, or would like to present one yourself, please get in touch!
Upcoming bite size sessions:
Boom Credit Union (date tbc) - presented by Catherine Illingworth, Boom Business Associate.
This session will cover:
- Who Boom are
- Who they might be able to help with savings, current accounts and loans (not everybody qualifies for a loan)
- How to signpost
- How it works for the member
Previous sessions:
Smoking Cessation (October 2021) - presented by Julie Chong, Kingston's Stop Smoking Service Coordinator at Kick-it.
This session covered:
- what smoking cessation is and introduced the Kick It Stop Smoking Service
- why smoking is damaging to health
- how to give VBA (very brief advice) to smokers and help them access the stop smoking programme
- how to refer into the service
Click here to download a referral form for the Kick-it service
Click here to see the slides from the session.
Julie's contact details are Julie.chong@kick-it.org.uk or 07860 750690.
Employment & Benefits (June 2021) - presented by Mona Rahimi, Partnership Manager, Work & Health Services Group, Kingston Jobcentre Plus
This session covered:
- where to signpost someone who has recently lost their job
- advice on how to support them to claim benefits
- other support that is available - financial, training etc
For more information and advice on this topic, please contact Mona Rahimi directly
Tackling Obesity (May 2021) - presented by Dr Jabeen Shah, Public Health Nutrition Lead, Royal Borough of Kingston upon Thames Council
This session covered:
- tried and tested ways for having positive conversations around weight management and obesity
- weight management support services available
- other support that would be useful to those with a weight issue
Click here to see the slides from the session.
Click here to see the recording of the event.
Housing (April 2021) - presented by Maggie Nelson, Housing Options & Support Team Manager, Royal Borough of Kingston Council
This session covered:
- knowing where to go if someone has a housing issue
- understanding what to do if a resident is facing homelessness
- signposting residents to financial support for mortgage payments, housing benefits and private housing deposits
Click here to see the slides from the session.
Dementia (March 2021) - presented by Paula de Souza, Dementia Support Manager at the Alzheimer's Society
- identifying if someone may have dementia and understand what to do
- having a conversation to support someone with dementia
- understanding safeguarding issues
- signposting residents to appropriate support
- finding out more about dementia friends