Claudia is a highly versatile coach and business advisor to the voluntary and statutory sectors and focuses on supporting a wide range of communities, enterprises and individuals to achieve transformational change. With over 20 years’ experience in helping organisations and individuals to strengthen their impact and direction, she currently works for Croydon Voluntary Action, Richmond Council for Voluntary Services, and Kingston Voluntary Action; as well as acting as an Enhance Partner at Lloyds Bank Foundation, being an Associate for the Law Centres Network, and helping various enterprises directly. She is used to working pro-actively on large-scale funding bids, programme management, and delivering training / facilitation contracts.

Helena has been a Trustee of Kingston Voluntary Action for 6 years. She specialises in HR and is a Chartered Member of the CIPD. She is an HR Generalist and works across each of the key HR disciplines.  Her strengths are employment law, growth, and turnaround situations.  She has a particular interest in employee relations, culture and employee development.

Hiba is Volunteering Kingston’s new Volunteer Development Coordinator. She has worked in the charity sector for over 20 years, with extensive experience in accomplishing positive results achieved through strategy development and implementation, focusing on new development opportunities, forward planning, end-to-end project management, and exceptional service delivery. In her role, she runs the brokerage service, supports volunteers to find roles, and provides advice and support to both volunteers and organisations.

Jacky has worked for KVA since 2013, supporting local charities with various financial queries. He has an Accounting and Finance BA (hons) degree, is a member of the Association of Certified Chartered Accountants (ACCA), and has achieved level 1, 2 and 3 on Sage 50Cloud.

Whatever stage of your digital, tech and data journey, the Superhighways team with expertise across each of these areas, as well as digital inclusion, can help. Support includes:

• using digital tools and platforms for better communications
• collaborating and working with partners online
• reviewing your website or writing better copy
• creating designs and infographics for publicity materials and social media
• developing an eNewsletter
• exploring Microsoft 365's toolbox of great software
• protecting your IT-systems and data
• developing digital services
• supporting your members / communities with basic data skills & internet access

John has 40 years experience of working in and supporting the voluntary sector. He is an experienced grant-maker having worked for a local authority, a London-wide funding authority and a charitable trust. He has also worked for 3 charities - NCVO, Age UK and a refugee and migrant infrastructure support organisation.

John has also worked as a fundraiser and is experienced in organisational development and can offer an insight into how funders will look at your application.  If you have a grant application to be reviewed or an application which failed and want to know why, please get in touch.