Employee Investigations in the Care Sector - managing risk, safeguarding and fair process

Tuesday 21 April 2026
14:00 to 15:00

Employee investigations in the care sector are rarely straightforward – and getting them wrong can carry serious consequences.

When concerns arise, employers must balance safeguarding duties, regulatory expectations, and employment law – often under significant pressure. Act too slowly and vulnerable individuals could be put at risk. Act too quickly without a fair process and you risk Employment Tribunal claims, regulatory scrutiny, and reputational damage.

Protect service users, staff, and your organisation. Join our free webinar for practical guidance on conducting fair, compliant, and effective investigations in the care sector.

Join WorkNest’s experts – Toyah Marshall, Senior Employment Law Adviser and care sector specialist, and Rene Spoors, Senior Employment Law Adviser – for this free 60-minute webinar on how to conduct fair, compliant and legally defensible employee investigations in care settings.During this session, you’ll gain a clear understanding of how investigations operate within the care sector’s complex legal and regulatory framework, along with practical guidance to help you manage allegations appropriately while safeguarding both staff and service users.

What's on the agenda

The legal framework for employee investigations in the UK care sector
Balancing safeguarding responsibilities with employee rights
How the Acas Code of Practice applies to workplace investigations
Common mistakes that can lead to unfair dismissal claims – and how to avoid them

Why should you attend?

Understand why investigations in care settings carry higher legal and regulatory risk

Learn how to conduct investigations that are fair, proportionate and legally defensible
Avoid mistakes that can lead to Tribunal claims, safeguarding failures or CQC concerns
Build confidence in handling complex allegations involving care workers and vulnerable service users
Strengthen your organisation’s approach to disciplinary and safeguarding investigations, and HR processes

For care providers, investigations are not simply an HR process – they sit at the intersection of safeguarding law, employment law and regulatory compliance.

Getting them right is essential.

Got a question?

Investigations often raise difficult and sensitive issues, particularly where safeguarding allegations or staff misconduct are involved.

We’ll finish the session with a live Q&A, giving you the opportunity to put your questions directly to our employment law and HR specialists.

You can submit your question when registering, and we’ll aim to address as many as possible.

Can't make the live session?

No problem. Register anyway and we’ll send you the on-demand recording, along with additional resources to help strengthen your employee investigation and disciplinary processes in the care sector.

Book tickets

Location	Online
Cost	Free

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