A session for Volunteer Co-ordinators in Richmond, looking at the key issues and processes involved in supporting and supervising volunteers

This online (Zoom) session will look at how to deliver good support and supervision of volunteers and how to deal with problem behaviours.

This session will help you:

• Understand what good volunteer support is, and isn’t
• Understand the eight elements that create a positive volunteer experience
• Learn what makes someone an effective leader
• Understand why problem behaviour can occur
• Learn some ways to tackle problem behaviour

Who should attend:

The session is suitable for any trustee, staff member or volunteer in the Richmond borough who is responsible for recruiting and managing volunteers or who is thinking of using volunteers to support their work.

This session is part of our regular series of half-day and bite size training sessions which help develop capacity and promote best practice in volunteer management. Further sessions will cover other aspects of developing a volunteer management programme and these include volunteering and the law and handling difficult volunteer related situations.

Trainer: Rob Jackson

Rob Jackson is Director of Rob Jackson Consulting Ltd, a consultancy and training company that helps engage and inspire people to bring about change.

Rob has over 30 years of experience working in the voluntary and community sector, holding a variety of strategic development and senior management roles that have focused on leading and engaging volunteers, including six years at Volunteering England.

Rob is co-author of The Complete Volunteer Management Handbook (DSC, 2012 and 2019) and From The Top Down - UK Edition (Energize Inc., 2015).

Cost:

Free for Richmond-based groups income under £50K

£10+ booking fee for Richmond-based groups income £50-100K

£15+ booking fee for Richmond-based groups income over £100K

£45 + booking fee for out of borough groups

Additional information:

Places are restricted to a maximum of 2 per organisation.

If booking for this session has closed, the correct ticket type is not available, or you have another training-related query, please contact Richmond CVS on 020 8843 7945 or training@richmondcvs.org.uk.

Please note that by registering for our training, you will be bound by Richmond CVS’s Training Terms and Conditions.

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