As a small business, people are your biggest asset  – but also your biggest challenge. 

Without a dedicated HR team, many owners manage instinctively, often without clear processes in place. While this can work for a while, it can also lead to inconsistencies, conflict, and missed opportunities to get the best from your staff.

In this practical 60-minute session, Senior HR Consultant Shaun Harper will explain how to get the HR basics right so you can build stronger teams, avoid common pitfalls, and save valuable time.

What's on the agenda:

Tailored for small UK-based employers, HR 101 will show you how to put simple, effective practices in place that help you hire well, manage fairly, and create a positive culture – without unnecessary admin or legal risk.

You’ll learn:

• Why HR matters for small businesses – and its role in shaping structure, culture, and resilience.
• How to build strong foundations – the policies, contracts, and handbooks every small business should have.
• How to get recruitment right – attracting, selecting, and onboarding employees without costly mistakes.
• How to manage absence and wellbeing – simple steps to balance compassion and consistency.
• Tips for creating a positive culture – setting the tone as a leader and keeping teams engaged.
• How to handle conflict and performance – spotting early issues, giving feedback, and knowing when to escalate.
• How to make HR less of a hassle – simple systems and strategies that make people management quicker and easier.
• When to outsource HR – recognising when DIY HR no longer works and how expert support can help.

Who should attend?

This webinar is ideal for owners, directors and managers of small UK businesses, who don’t have an internal HR team but want to manage their people confidently and compliantly.

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