Preventing Scams and Doorstep Crime


  • Nearly half of people in the UK (48%) have been targeted by a scam.
  • Just five percent of scams are reported.
  • Fraudsters can be very convincing so it’s important to stay vigilant.
  • £5 - 10 billion is the estimated amount lost each year by UK consumers.


Trading Standards, part of the Kingston & Sutton Shared Environment Service, works with the police to prevent rogue traders from operating, and provides advice and guidance to Kingston and Sutton residents who might be affected by these sorts of crimes.

Scams are schemes to con you out of your money. They can include lotteries, prize draws, clairvoyants, investment scams, land ownership deals, holiday clubs, wills and beneficiary of deceased estate, dating and romance scams, and doorstep crime, when someone tries to sell you something, or gets you to sign up for something, in your home or place of work.

Trading Standards wants to try to help people who are being bothered by these sorts of visits, letters and telephone calls.


Please find below a selection of booklets and guidance on how to spot and stop scams, and information on how to help consumers tackle them.

Selling on the doorstep (Kingston) - useful guidance and pre shopping tips when choosing a trader.

Scams fact sheet (Kingston) - details of where to report and seek advice about scams, links to Friends Against Scams and how to become a Scam Marshal.

Action Fraud fact sheet - Action Fraud is the UK’s national reporting centre for fraud

Coronavirus scam postcard

Help to manage finances and avoid scams for people at risk and those who support them

The Little Booklet of Phone Scams

The Little Book of Investment Scams

The Little Book of Big Scams – 5th Edition

The Little Book of Cyber Scams

Romance Fraud Booklet



Friends Against Scams is a National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering people to take a stand against scams.

Click here to access their 20 minute online training module

Click here to access their Practitioner e-learning module, designed for trading standards officers, social workers, health workers, police, and befrienders

There is a short assessment at the end of the course and a certificate will be issued if the assessment is passed.