Keep Kingston Safe

We need your help to Keep Kingston Safe from COVID-19. All of the Voluntary and Community Sector have an important role to play in preventing the spread of COVID-19 and Keeping Kingston Safe.


Help Keep Kingston Safe by carrying out the following three key actions:

  1. Understand and share government guidelines on distancing, washing, covering faces and following any restriction rules

    Attend or watch the weekly Covid briefing from the Public Health team at Kingston Council
    Current Government Guidelines
    Promotional materials: to share messaging with your clients, members or users

    Easy read guides from Mencap to help you stay safe and well

    Test and Trace: Easy Read Version in Hindi, Gujrati, Tamil and Urdu
    Two Minute Updates’ in British Sign Language: Sign Health summarise major government Coronavirus briefings and any major changes in Coronavirus information in British Sign Language. Communicate in British Sign Language for any health care scenario (including while getting a test for Covid-19) using BSL Health Access. PLEASE NOTE: Calls to NHS 111 & Emergency 999 are excluded from the BSL Health Access Service. 

    Find out more about this free service

  2. Share messaging on when and how to get tested and let people know the support available to them when they need to isolate.

    Testing is available for people without symptoms: People across Kingston who cannot work from home and are showing no symptoms of COVID-19 (coronavirus) are being offered access to new regular, rapid testing to check whether they unknowingly have the virus. Please note this includes staff and volunteers.

    Testing for people with symptoms: Everyone with symptoms of COVID-19 is now eligible to be tested. Symptoms include a high temperature, a new continuous cough or fever or a loss or a change in your sense of smell or taste. If you get any of these symptoms, you should book a test as soon as possible and you and your household should follow NHS guidelines on self-isolation. Testing can be carried out at home or at a local test site.

    Support is available for those that need to isolate: Kingston Stronger Together hub can provide support with shopping and prescription delivery. They can also provide support if people are struggling with having to isolate. People who need to isolate and are on a low income may be eligible for financial support. 

    Test and Trace explainer for people with diabetesDual languages English with Arabic; Bengali, Chinese, Hindi, Italian, Kurdish, Polish, Portuguese, Punjabi, Pushto, Urdu

    Kingston Test and Trace messages (English, Korean, Polish, Arabic, Farsi, Chinese, Urdu, Gujarati, Hindi, Bengali, Tamil, Gujarati)

    Test and Trace 119 number scripts: This guide aims to assist your users and residents in understanding the step by step options and processes involved when ringing the 119 number under the Test and Trace programme. Please contact the Community Development Team at Kingston Council for access to this document
    Korean Test and Trace Audio
    Polish Test and Trace video
    Urdu Test and Trace video

    A video message from the former mayor of Kingston about contracting Covid

    Overseas visitors to England, including anyone living in the UK without permission, will not be charged for:

    • testing for coronavirus (even if the test shows you do not have coronavirus)
    • treatment for coronavirus

  3. Share messages about the vaccination programme

    Bust vaccination myths

    Understand the vaccination priority groups

    Encourage users, members and clients to register with their local GP

    Become a Local Vaccination Community Champion find out more at





Other resources

Kingston Council's Local Outbreak Control Plan: Sets out what must happen in the event of a suspected or confirmed case of COVID-19 in Kingston. To protect staff, volunteers and community members, it is vital that we are all aware of the procedures and guidance in place, as set out in the Local Outbreak Control Plans for different settings. 

Kingston Council's Test and Trace Resources

Connected Kingston: Information on how to stay well at home. 

Doctors of the World translations in print and in audio

GLA’s COVID-19 guidance hub

Public Health England translated advice and guidance for the public 

Public Health England promotional materials

Resources for the Roma Community

Video in Slovak Romanes

COVID-19 Migrant Information Service Call 0800 464 3380 (Monday-Friday | 10am-12pm, 2pm-4pm)

COVID-19: guidance for the public on mental health and wellbeing