Keep Kingston Safe

We need your help to Keep Kingston Safe from COVID-19. All of the Voluntary and Community Sector have an important role to play in preventing the spread of COVID-19 and Keeping Kingston Safe.

Kingston Council's 
Local Outbreak Control Plan: Sets out what must happen in the event of a suspected or confirmed case of COVID-19 in Kingston. In order to protect staff, volunteers and community members, it is vital that we are all aware of the procedures and guidance in place, as set out in the Local Outbreak Control Plans for different settings. 

Kingston Council's Test and Trace Resources: As restrictions ease, we all need to play our part in minimising the spread of Covid-19 across the borough so we can emerge from lockdown safely and avoid another spike in infections. 

Connected Kingston: Information on how to stay well at home. 

Test and Trace Toolkit


Overseas visitors to England, including anyone living in the UK without permission, will not be charged for:

  • testing for coronavirus (even if the test shows you do not have coronavirus)
  • treatment for coronavirus


IMPORTANT: New NHS guidance states anyone who has symptoms or has tested positive for COVID-19 should now self isolate for at least 10 days. It was previously 7 days. We are in the process of updating the translations below to reflect the new guidance. If you are sharing the guidance please check it states the new 10 day guidelines. 


Test and Trace workshop (23 September 2020)

Zoom Keep Kingston Safe (Test and Trace) session - watch the recorded session

Test and Trace Powerpoint Presentation - updated version

Test and Trace questions answered

Test and Trace Calls

Test and Trace 119 number scripts: This guide aims to assist your users and residents in understanding the step by step options and processes involved when ringing the 119 number under the Test and Trace programme. Please contact the Community Development Team at Kingston Council for access to this document

Test and Trace calling 119 flow diagram

Social Media Assets 

Symptoms Video

Distance and Mask Video

Keep Kingston Safe Video Toolkit

Test and Trace Film Clips with Sign Language

Test and Trace Explainer

Test and Trace: Easy Read Version Updated

Test and Trace: Easy Rea Version in Hindi, Gujrati, Tamil and Urdu

Test and Trace: English version Updated

Test and Trace: Other languages Updated (Amharic, Arabic, Bengali, Chinese, Farsi, French, Hindi, Korean, Kurdish, Mandarin, Polish, Portugese, Somali, Spanish, Tamil, Urdu)

Test and Trace Audio/ Video

Korean Audio
Polish video
Urdu video
Video message for younger people from Cllr Abbas

Test and Trace Explainer for People with Diabetes

Test and Trace explainer for people with diabetes - Dual languages English with: Arabic; Bengali, Chinese, Hindi, Italian, Kurdish, Polish, Portugese, Punjabi, Pushto, Urdu)

Test and Trace Posters in English

Keep Chessington Safe

Keep Hook Safe

Keep Kingston Safe

Keep New Malden Safe

Keep Surbiton Safe

Keep Tolworth Safe

Face Covering Translations

Wearing a face covering: English version

Wearing a face covering: Other languages (Arabic, French, Kurdish, Lithuanian, Pashto, Polish, Portugese, Romanian, Russian, Spanish, Tigrinya)

Create Your Own Test and Trace Messages

Community Leaders’ Video Toolkit: NHS Test and Trace


Other resources

Doctors of the World translations in print and in audio

GLA’s COVID-19 guidance hub

Public Health England translated advice and guidance for the public 

Public Health England promotional materials

Resources for the Roma Community

Video in Slovak Romanes

COVID-19 Migrant Information Service Call 0800 464 3380 (Monday-Friday | 10am-12pm, 2pm-4pm)

COVID-19: guidance for the public on mental health and wellbeing