To make sure Kingston residents get the help they need during the coronavirus pandemic, the council has launched a new online and phone service.

The service is for those that need help with food, prescriptions or who feel lonely.

It will be available for residents who are self isolating because they have symptoms of the coronavirus or who have received a letter from the NHS advising them to stay home for 12 weeks.  

The council will also be directly phoning those we know are most vulnerable.

If you are in a vulnerable group and cannot support yourself with help from friends and family we will also be able to offer assistance.


Register you or someone else for support

If you or someone you know needs this support, please fill in this online form at any time and the council will contact you. 

If you do not have online access you can phone 020 8547 5000.  If your request is not urgent please try to call us between Monday-Friday 9am-5pm.

If your call is urgent, the number will be answered out of these hours but we need to prioritise these times for urgent calls only.

Thank you for supporting us to prioritise the most vulnerable.  


For all non-emergency medical enquiries

Please continue to contact the NHS on or call 111.